Refund and Cancellation

At HAPPYSPACE, we understand that schedules can change. We aim to offer flexibility while respecting the time and commitment of both our clients and professionals. This policy outlines the terms under which rescheduling and refunds may be requested.

1. Therapy & Counseling Sessions

Rescheduling Policy

• You may reschedule a session without penalty by informing us at least 4 hours in advance of the scheduled time.

• Requests made within 4 hours of the session may be considered a missed appointment and may not be eligible for rescheduling or refund.

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Refund Policy

• If you cancel a session at least 4 hours in advance, you may choose;

o A full refund, or
o Rescheduling the session without additional charges

• No refunds will be issued for:

o Sessions missed without prior notice
o Cancellations made less than 4 hours before the session

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2. Courses & Internships

Cancellation Policy

• For any course, workshop, or internship program, cancellations must be made at least 2 days (48 hours) before the start date to be eligible for a refund.

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Refund Terms

• Full refund if cancelled 2 or more days in advance

• No refund for cancellations made within 48 hours of the start date or after the program has begun

• If a program is cancelled by HAPPYSPACE, a full refund will be issued automatically